Craig Dawson, President, Chief Executive Officer, and Co-Founder
As President and Chief Executive Officer, Craig Dawson is responsible for the strategic direction of Retail Lockbox Merchant Services' operations. Headquartered in Seattle, he co-founded Retail Lockbox Merchant Services in 2006. Craig also co-founded Retail Lockbox, Inc. in 1994 with the help of his partner, Walt Townes. Prior to founding Retail Lockbox, Inc., Craig was a Senior Sales Executive with Unisys Corporation, an international provider of computer and system solutions. As a Seattle native, Craig holds a Bachelor of Arts in Business Administration from the University of Washington School of Business. He also serves on numerous boards that include the Federal Reserve Bank of San Francisco - Seattle Branch Board of Directors, Washington Roundtable Board of Directors, the BOLD Initiative, the University of Washington Consulting and Business Development Center, Rainier Scholars Resource Council, is a member of the Rotary of Downtown Seattle, and is the past President of Tabor 100, a non-profit organization which focuses on creating initiatives for CEOs of minority-owned businesses.
Walt Townes, Vice President and Co-Founder
As Vice President, Walt Townes is responsible for providing and implementing strategic leadership to achieve the company's long-term goals and initiatives. He co-founded Retail Lockbox, Inc. in 1994 along with current President and CEO, Craig Dawson. As a Seattle native, Walt holds a Bachelor of Arts in Business Administration from the University of Washington School of Business. He has a strong background in operations management with a focus on building teams who deliver consistent quality and responsive customer service, and has successfully operated service based businesses for over 25 years. Walt is a Director of 12th Avenue Stewards, former President of ABC Scanning, and is a Founder of Vote 18.
Joan Dawson, Chief Financial Officer
As Controller and Chief Financial Officer, Joan Dawson is responsible for managing the financial reporting and planning of the company, and implementing internal control systems. Prior to her employment at Retail Lockbox Merchant Services, Joan was an Assistant Director of both Accounting and Administration at Safeco Insurance in Seattle. As a native of the Pacific northwest, Joan holds a Bachelor of Arts degree from the University of Washington. She is involved in several local, non-profit organizations including the Children's Hospital Parent Advisory Board, the NW Sarcoma Foundation, and the University of Washington Alumnae Board.